Refund policy
**Booking Cancellation Policy**
We understand that plans can change. Our cancellation policy is designed to offer flexibility while ensuring fairness for both guests and hosts.
Refund Guidelines:
Full Refund – 100%:
• Cancellations made at least 30 days before the check-in date.
• Cancellations made within 48 hours of booking, if the cancellation occurs at least 14 days before check-in
Partial Refund – 50%:
• Cancellations made between 7 and 30 days before the check-in date will receive a 50% refund for all nights.
No Refund – 0%:
• Cancellations made less than 7 days before check-in are non-refundable, and guests will be charged for 100% of all nights booked.
Note: All cancellation times are based on the local time of the property.
If you need help with a cancellation or have any questions, please contact us at (435) 252-1959 or nettiesresort@gmail.com